Privacy policy

Last Updated: August 26, 2026

Starlite Digital Studio ("Starlite Digital Studio," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit starlitedigitalstudio.com (the "Site"), request a quote, inquire about a photography or video package, book or participate in a consultation or session, communicate with us, or otherwise use our services (collectively, the "Services").

By using the Site or Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site or submit personal information to us.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

Contact information, such as your name, email address, telephone number, and preferred contact method.

Project information, such as the service or package requested, budget range, desired dates, locations, creative goals, event details, and other information included in an inquiry or consultation.

Communications, including emails, text messages, phone calls, form submissions, feedback, and customer-support requests.

Transaction and booking information, such as estimates, invoices, deposits, payments, billing details, contracts, and scheduling information. Payment card information may be processed directly by a third-party payment provider and may not be stored by us.

Content and production materials, including photographs, video, audio, recordings, testimonials, logos, brand assets, scripts, and other materials you provide or that are created in connection with a project.

Any other information you voluntarily provide.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect information such as your IP address, browser type, device information, operating system, referring pages, pages viewed, links clicked, approximate location derived from your IP address, and the dates and times of your visits.

We may use cookies, pixels, tags, local storage, and similar technologies to operate the Site, remember preferences, measure performance, understand Site usage, and support advertising or marketing. You can control cookies through your browser settings, although disabling some cookies may affect Site functionality.

Information From Other Sources

We may receive information from referral partners, social media platforms, event organizers, payment processors, scheduling platforms, customer relationship management providers, analytics providers, advertising partners, and other service providers, where permitted by law.

2. How We Use Information

We may use personal information to:

Respond to inquiries and provide quotes, consultations, bookings, photography, video production, editing, and related Services.

Plan, manage, produce, edit, deliver, and support client projects.

Communicate about appointments, project requirements, scheduling, invoices, payments, deliverables, and customer service.

Send marketing emails or text messages when permitted by law and in accordance with your choices.

Personalize and improve the Site, Services, workflows, and customer experience.

Measure Site traffic, campaign performance, and engagement.

Maintain business records, enforce contracts, collect amounts owed, prevent fraud, protect our rights and property, and maintain the security of the Site and Services.

Comply with legal, regulatory, tax, accounting, and insurance obligations.

Carry out any other purpose disclosed when information is collected or with your consent.

3. Text Messages and Mobile Information

If you provide your mobile number and affirmatively consent to receive text messages, Starlite Digital Studio may send you conversational, customer-care, and account-related messages, including responses to inquiries, consultation follow-ups, appointment or session confirmations and reminders, project updates, requests for information, delivery notifications, and payment-related reminders. If you separately consent to marketing texts, we may also send promotions, special offers, and service announcements.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services. You may opt out at any time by replying STOP to any message. After opting out, you may receive one final message confirming your request. For help, reply HELP or contact us at [email protected] or (925) 436-1717.

We do not sell or rent mobile information. No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with vendors that help us deliver and support our messaging program, such as telecommunications providers, messaging platforms, and customer-service vendors. Text-message originator opt-in data and consent will not be shared with any third parties, except vendors that provide messaging services on our behalf or when disclosure is required by law.

Carriers are not liable for delayed or undelivered messages. Opting out of text messages does not prevent us from contacting you through another channel when legally permitted, and does not prevent non-promotional communications that are necessary to complete or service an existing transaction where permitted by law.

4. How We Disclose Information

We may disclose personal information to:

Service providers that support website hosting, forms, customer relationship management, communications, scheduling, payment processing, accounting, analytics, advertising, cloud storage, file delivery, production, editing, and other business operations.

Contractors and production partners, such as photographers, videographers, editors, assistants, stylists, studios, equipment providers, and delivery vendors, when reasonably necessary for a project.

Professional advisers, including attorneys, accountants, insurers, and consultants.

Government authorities, courts, law enforcement, or other parties when required by law or when reasonably necessary to protect rights, safety, security, or property.

A buyer, successor, or other relevant party in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction.

Other parties at your direction or with your consent.

We do not sell or rent your personal information for money. We do not share mobile information or text-message consent records with third parties for their own marketing or promotional purposes. If our practices change, we will update this Privacy Policy and provide any choices required by applicable law.

5. Photography, Video, Audio, and Creative Content

Our Services may involve capturing or receiving photographs, video, audio, likenesses, voices, testimonials, and other creative materials. We use these materials to perform and deliver the contracted Services and for other purposes authorized by the applicable agreement, model release, property release, or written permission.

Any right to use client content in our portfolio, website, social media, advertising, demonstrations, or promotional materials will be governed by the applicable service agreement, release, or consent. Clients are responsible for obtaining any permissions or releases that their project agreement assigns to them, including permission from participants, property owners, venues, employees, guests, or minors' parents or legal guardians.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain business and production records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal, accounting, tax, and insurance requirements. Retention periods vary depending on the type of information and the reason it was collected. Project files and final deliverables may be retained or deleted according to the applicable service agreement and our storage practices; clients should maintain their own backups of delivered files.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, storage system, or electronic communication is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

8. Your Choices and Privacy Rights

You may:

Opt out of marketing emails by using the unsubscribe link in the email or contacting us.

Opt out of text messages by replying STOP.

Control certain cookies through your browser settings.

Request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and exceptions.

California residents may have additional rights under the California Consumer Privacy Act, as amended, if that law applies to us. These may include rights to know, access, correct, or delete certain personal information; to opt out of the sale or sharing of personal information; to limit certain uses of sensitive personal information; and not to receive discriminatory treatment for exercising privacy rights. We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, subject to verification of the agent's authority.

We do not knowingly sell or share personal information of consumers under 16 years of age.

To submit a privacy request, email [email protected] or call (925) 436-1717. We will process verified requests as required by applicable law. These disclosures do not concede that any particular privacy law applies to Starlite Digital Studio.

9. Third-Party Websites and Services

The Site may link to social networks, portfolio platforms, payment providers, scheduling tools, or other third-party websites and services. We do not control and are not responsible for their privacy, security, or content. Their own terms and privacy policies apply to your interactions with them.

10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13. A parent or legal guardian should contact us if they believe a child has provided personal information without appropriate permission. Photography or video Services involving minors must be arranged by a parent, legal guardian, or other authorized adult and may require a signed release.

11. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no universally accepted standard for responding to these signals, the Site may not respond to them. Where legally required, we will honor applicable browser-based opt-out preference signals, such as Global Privacy Control.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last Updated” date. Your continued use of the Site after an update means that you acknowledge the revised policy.

13. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy, contact:

Starlite Digital Studio
Bay Area, California
Email: [email protected]
Phone: (925) 436-1717